We are a team of almost 60,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Our purpose reaches beyond any numeric targets to describe the wider value we want to bring to governments, to public services, and to society: ‘To be a trusted partner of governments, delivering superb public services, that transform outcomes and make a positive difference for our fellow citizens’.
Since its origins, Serco has been a pioneer in the delivery of critical support services. Serco origins go back to 90 years to Radio Corporation of America Services Limited which served the growing UK cinema industry. RCA diversified into the production of military sonar and communications equipment.
In 1987 the company was renamed Serco (SERvice COmpany) following a management buy-out. During the 1990’s Serco witnessed a period of international expansion driven by the demand of governments across the world looking to introduce competition to sustain and improve the running of public services.
Today we bring a world of expertise to what we do, because our broad cross sector and international experience means we can share best practices, share new service innovations and improve the performance of the public services we manage.